PureVPN is a veteran of the industry and has been about 9 years in the VPN market. It is a proven VPN provider with a lot of functionality. It also has a wide selection of servers and a wide platform coverage.

PureVPN is a solid VPN service provider, probably one of the best as well. It has a well designed application, good privacy policy and a top-notch customer support.

PureVPN general highlights

PureVPN recently transferred their headquarters to Singapore, and now claims they are storing no logs at all. Though it is said that there is a "no-log" policy, some private information like email, phone and name is still collected and stored. On the other hand, with BitCoin available, one can provide a random name and a phone number as well as a throw-away email account to prevent PureVPN from holding any factual PII data. Privacy is well respected, but could be better.

Only PPTP and L2TP protocols are supported. OpenVPN (the newest and safest protocol) is just in beta with no clear deadline of delivery. On the other hand, you can use the manual setup of OpenVPN as PureVPN provides a tutorial for that.

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Feature / Criteria	PureVPN	CyberGhost	ProtonVPN
OpenVPN
IKEv2
Wireguard or similar
Encryption (strongest)	aes-256	AES-256	AES-256
Internet activity logs
Connection logs
Killswitch

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VPN speed was around 50% of the speed when not using VPN, but for the standard browsing experience that had no negative effects.

When you search for a VPN, fast speed is an extremely important factor. You want your services to work well and without annoying buffering and your browsing experience to be smooth. Moreover, it is known that in general, Internet speed drops when using a VPN, so it's important to try and find a VPN that still offers good speed even when using VPN services. We check the speed when connecting from the US to the UK, as it's half across the globe. It is a big distance, so keep in mind that closer locations may provide better speed and latency.

Internet speed without a VPN shows your general Internet Service Provider download and upload speed. On the other hand, it is known that you lose speed when using a VPN service. So be sure to take into consideration if your speed drops too much.

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Feature / Criteria	PureVPN	CyberGhost	ProtonVPN
Unlimited speed
Server switches	Unlimited	Unlimited	Unlimited
Unlimited data
Speed consistency & reliability	4	3.7	3.8

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PureVPN supports all major platforms: Windows, OSX, iOS and Android. Be aware - if the downloaded OS X application version won't work, don't be afraid to reach out through live chat to get the newer version. We did not understand why the older version is offered for download in the first place.

One more good thing about PureVPN - it has detailed instructions on how to set up VPN at router level.

While most platforms only need a simple installation of the VPN software or app, some devices might need manual configuration, as there are only certain protocols and options available for a certain type of device.

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Feature / Criteria	PureVPN	CyberGhost	ProtonVPN
Windows
Mac
Android
iOS
Linux	Manual configuration	Manual configuration	Manual configuration
Router	Manual configuration	Manual configuration	Manual configuration
Smart DNS

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PureVPN has 6500+ servers in 140 countries. Other providers can boast with a larger amount of servers, though PureVPN offers an extensive amount as well. The desktop application has a convenient map view, which allows the users to select which server to connect to directly from the map

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Feature / Criteria	PureVPN	CyberGhost	ProtonVPN
Countries	140	90	55
Server locations	6500	7000	1200

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PureVPN's knowledge base is thorough and extensive, meeting the needs of both beginner users as well as the more advanced ones.

Live chat is also available. We have used it whilst trying to set up the PureVPN application - the responses were indeed quick and professional.

Eventually, you will run into a problem - payment method not working, servers not connecting, pretty much anything can happen. That's where support comes through - many different customer support options mean that there are multiple ways to contact the support and get help from a professional.

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Feature / Criteria	PureVPN	CyberGhost	ProtonVPN
Live chat
Email
Knowledge base
FAQ
24/7 support

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PureVPN has three pricing plans available - 1 month, 1 year and 2 years. The 2 year plan has a really competitive pricing - $3.33 per month. While the this plan is very cheap, it's a bit of a drawback as some users might not want to commit to PureVPN for 2 years.

There is also a 7-day refund policy, but you must use up no more than 500MB of data during those days, otherwise the refund will not be valid.

There are multiple payment options available including PayPal, AliPay and others. BitCoin is also an available payment option – that is one of the advantages over other premium VPN providers.